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Why Sam Tell?
What Makes Us Different
Sam Tell Companies stands out as an award-winning leader in the industry. Our superstar sales and customer service teams are dedicated to providing exceptional support, ensuring your satisfaction every step of the way. We are your one-stop shop, offering everything from build & design to supply, making it seamless and efficient to meet all your restaurant needs. Experience the Sam Tell difference with our unparalleled service and comprehensive solutions.
Learn MoreUNIQUE BENEFITS
Tailored Solutions for Your Needs
Make Ideas Reality
At Sam Tell, we offer a wide range of services to meet all your needs. From initial consultation and design to supply and installation, we are your one-stop shop for everything kitchen-related. Our award-winning company ensures that every project is handled with precision and care, guaranteeing satisfaction at every stage.
Out Of The Box Services
We go beyond standard offerings to provide exceptional out-of-the-box services that cater to the unique needs of our clients. Our commitment to innovation, customization, and comprehensive support sets us apart in the industry.
Exceptional Support
Our award-winning customer support team is dedicated to helping you with any needs or questions. Whether you're looking for order assistance, technical support, or product guidance, our team is ready to provide prompt and professional service. We are committed to making your experience with Sam Tell outstanding.
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Sam Tell Q&A
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If the question that you are looking for is not listed, please send it to us and we will get back as soon as possible.
Our FAQ section is designed to provide you with quick and easy access to essential information about our services, processes, and policies. Whether you have questions about shipping, returns, or our unique offerings, you'll find clear and concise answers here to help you make informed decisions. Explore our FAQs to learn more about how we operate and how we can best serve your needs.
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Join us and make Sam Tell your trusted supplier for all your kitchen and restaurant needs. With our award-winning company, exceptional sales and customer service teams, and comprehensive range of services from build and design to supply, we are your one-stop solution for success. Partner with us and experience the difference in quality, reliability, and personalized support that sets us apart.
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Frequently Asked Questions
How do I find the products or equipment I’m looking for?
Our online catalog includes tens of thousands of SKUs and counting. If you know what you’re looking for, simply use the search bar to find it. You can also browse by category or use filters to narrow your search.
Can’t find a specific item? No problem. We prioritize listing our most popular products online, but we can source virtually any foodservice equipment or supply you may need. Contact our team, and we’ll be happy to help.
Can I purchase items directly from the website?
No. Our website serves as an online product catalog where you can add items to a quote request. Once you submit your request, a member of our team will contact you with pricing, availability, and any additional information you need.
What is Customer Portal?
We'll create a personalized portal containing the products you purchase most often. Simply select the items and quantities you need, submit your quote request, and your dedicated sales representative will prepare a formal quote for your approval before your order is processed.
How do I get a Customer Order Portal set up for my business?
Contact our team at info@samtell.com or submit a request through our contact form. We'll work with you to create a personalized ordering portal for your business.
Why isn’t pricing displayed on the website?
We do not display pricing on our site for two reasons:
- Pricing in the foodservice industry changes frequently, and we want to provide you with the most accurate and competitive pricing available.
- Many orders require custom configurations, volume pricing, or project-specific recommendations. By working directly with our team, we can ensure you receive the right products at the best value.
Do you deliver?
Yes! We operate our own fleet of trucks and drivers, providing deliveries throughout the tri-state area five days a week.
How much does delivery cost?
Delivery is free for customers located within our regular tri-state delivery routes.
Many in-stock items are available for next-day delivery from our Farmingdale warehouses. For products that aren't currently in stock, we'll bring them into our warehouse and deliver them directly to you as soon as they're available.
Where do you deliver to?
We provide truck deliveries throughout the tri-state area five days a week.
For customers outside the tri-state area, we ship nationwide using FedEx and UPS to ensure your order arrives safely and on time.
What’s Your Delivery Schedule?
We make deliveries throughout the tri-state area Monday through Friday.
Orders shipping outside our local delivery area are typically shipped after your order has been confirmed.
Will I have a dedicated sales representative?
Yes. Every customer is assigned a dedicated sales representative who serves as your primary point of contact. Your rep will help with product recommendations, quotes, order management, and ongoing support to make purchasing simple and efficient.
What other services do you offer?
In addition to foodservice supplies and equipment, we offer a full range of project services, including:
- Commercial kitchen and bar design
- Custom fabrication and build solutions
- Equipment staging and storage
- Professional delivery and installation
- Set-in-place services and final equipment connections
From planning to installation, our team supports your project every step of the way.